WhatsApp Business Automation
We onboard you to the official WhatsApp Business Platform and automate the conversations that matter: order confirmations, digital receipts, delivery updates, payment reminders and opt-in campaigns — plus chatbots and AI agents that answer common questions and hand over to a human when needed. We run this in production inside Tradix POS today.
Outcomes you can expect
- Customers get receipts and updates where they already read messages
- Fewer 'where is my order?' calls for your staff
- Faster collections with reminders that go out on schedule
Tools & platforms
- WhatsApp Cloud API
- Meta Business Manager
- Webhooks
- n8n
- Node.js
- OpenAI
What we deliver
- 01
Cloud API onboarding
Business verification, phone number setup, display name and message-template approval.
- 02
Transactional messages
Receipts, order and delivery updates, OTPs and appointment reminders triggered from your systems.
- 03
Campaigns
Opt-in broadcast campaigns, offers and win-back journeys with delivery and read tracking.
- 04
Chatbots & AI agents
Menu bots and LLM-powered assistants that answer FAQs, take orders and escalate to staff.
- 05
Collections
Automated payment reminders with statement links for customers on credit.
- 06
Integration
Connected to your ERP, POS, CRM or n8n workflows through webhooks.
Where we already run this in production
Common questions
Is this the official WhatsApp API?
Yes. We use Meta's WhatsApp Business Platform (Cloud API) with approved message templates — not unofficial tools that risk getting your number banned.
Do customers have to opt in?
WhatsApp requires opt-in for marketing messages. We build the opt-in capture into your checkout, storefront or forms and keep a record of consent.
Ready to talk whatsapp business automation?
Tell us about it. A solution architect replies within one business day with next steps — no sales script.